CASE INVESTIGATOR Job at LanceSoft, Inc., Phoenix, AZ

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  • LanceSoft, Inc.
  • Phoenix, AZ

Job Description

We are seeking a detail-oriented and proactive Investigator to support case management and investigative processes. This role will assist medical consultants and external resources in coordinating cases, ensuring quality data collection, and preparing matters for Board review. The Investigator will also serve as a point of contact for inquiries from licensees and complainants, maintaining professional communication and accurate records.

Key Responsibilities

  • Prioritize, plan, organize, and conduct investigations.
  • Support medical consultants in coordinating case-related resources.
  • Collect and analyze data to ensure quality control and timely completion of cases.
  • Prepare and organize cases scheduled to go before the Board.
  • Respond to inquiries from licensees, complainants, and stakeholders.
  • Initiate and maintain communication with licensees and their legal counsel, documenting all interactions.

Required Skills

  • Strong ability to organize and conduct investigations .
  • Experience in data collection and analysis .
  • Basic proficiency with computer systems and office software .

Preferred Skills

  • Previous experience working within state or regulatory environments .
  • Strong interpersonal and communication skills.
  • Ability to manage sensitive or confidential information with discretion.

Job Tags

Work at office,

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