Job Description

Company Description

At Raaka, we make chocolate from scratch without roasting, focusing on innovative and creative ways to develop flavor while preserving the complexity of cacao in every bite. We're a team of twenty people committed to making delicious and unique chocolate and doing so in ways that maximize positive social and environmental impact. We proudly source high-quality cacao through a direct trade model that supports healthy communities and sustainability.

Our chocolate showcases the variety of cacao beans we work with and the unconventional and inventive ways we develop their flavors. At our Red Hook factory, we age cacao nibs in bourbon casks, steam them over simmering wine, and infuse them with whole foods, teas, herbs, and spices. In 14 years, we’ve grown organically from making chocolate in an apartment to sell at a farmer's market into a national brand operating out of a 4,000 square foot production facility.

Job Description

We're looking for a passionate educator to join our experience team as we engage visitors in unique, immersive chocolate experiences at our factory in Red Hook, as well as off-site throughout the city. Primarily, you will teach classes at our factory on Saturday & Sunday. You will also lead private event experiences during weekdays on a case-by-case basis. This is a part-time position, but we are looking for a candidate who can grow with us as our programming continues to grow, eventually becoming full-time, if it is the right fit. 

Job Responsibilities

• Facilitating one experience a day, primarily our Bean-to-Bar Chocolate Making Class.
• We have mainstay experiences as well as new seasonal offerings, keeping things interesting. Opportunities to lead additional classes and work more hours will arise.
• Private event facilitation -- changes week by week
• Educational content involves hands-on chocolate making and tasting activities as well as education on the cacao sourcing, chocolate making process, Raaka’s product, and company values
• Communicating with all students and customers through our brand narrative
• Prep and clean-up work for all events and classes
• Maintain cleanliness in all of our public-facing spaces at all times
• Maintain a safe environment at all times and ensuring participants are aware of safety protocols
• Assisting in retail shop as needed – checking out customers, answering product questions, etc

Requirements

• MUST be able to work Saturday & Sunday
• Passionate about ethical food systems, craft food industry, small business, and chocolate!
• Experience working in an educational setting, highly desired
• Reliable, timely, independent worker a must
• Critical thinking and active problem-solving skills are a must
• Detail-oriented
• Comfortable with public speaking and communicating to groups and individuals
• Friendly, outgoing, eloquent, sincere, approachable, professional demeanor
• Technologically proficient (email, photo uploads, fareharbor, shopify POS, and other class-related apps and communication)
• Ability to multitask and stay flexible
• Familiarity in customer service/retail environment, a plus
• Ability to work cleanly, with eagerness to maintain a clean and safe classroom and factory environment at all times...cleaning, cleaning, cleaning!
• Ability to lift 30 lbs.

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