Job Description

The Association Manager of the POA will manage the Property Owner’s Association on behalf of the Board of Directors of the POA and the firm. This role is responsible for overseeing the fiscal management, administration, and operations of the Association, providing unparalleled service and management of all POA aspects for residential, retail, and commercial members.

Responsibilities:

Customer Relations and Property Management

• Manage all fiscal aspects of the Property Owner’s Association, to include annual budget creation, dues estimates, annual reconciliation, and monthly financial reporting

Oversee all administrative functions of the POA

• Manage team in all aspects of operations of the POA
• Oversee & direct an elevated level of aesthetic requirements of POA grounds
• Maintain elevated customer service expectations for POA members
• Participate as an Officer of the POA Board of Directors
• Conduct quarterly member outreach and communications
• Confirm all vendor contracts are in place
• Issue RFPs for vendor services as required
• Track acreage and member voting calculations
• Oversee Special Event coordination
• Proactively coordinate any communications need as it relates to construction in or affecting the POA and its stakeholders

Coordinate legal aspects of the POA

• Review, abstract and understand all POA governing documents
• Recommend updates to the governing documents as needed & coordinate with the attorney
• Track and request easements as required
• Monitor and address trademark infringements by neighboring properties, engage with legal to prepare warning documentation
• Direct review/approval process of submissions to the Design Review Board
• Initiate tax return and franchise tax documents with the accounting department on behalf of the POA incorporation

Requirements

• Bachelor’s Degree preferred
• Must have 5+ years of experience in managing a commercial POA or HOA, which includes retail & residential stakeholders

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