Job Description

We are looking to fill a long-term Contract role as Computer- Operator

Mode of Interview: In person/ Webcam

Work Arrangement: Onsite

Work Location: Columbia SC

Shift: EST

Required Qualifications:

• Detail-Oriented: Exceptional focus on monitoring screens, logs, and processes to detect subtle anomalies or errors.
• Troubleshooting: Proven ability to logically assess technical alerts and follow documented procedures accurately under pressure.
• Reliability and Punctuality: Absolute adherence to shift schedules and procedures, recognizing the mission-critical nature of the STO's financial operations.
• Communication: Clear and concise communication skills, both written and verbal, for documenting incidents and escalating issues to technical staff.
• Physical Stamina: Ability to lift and move computer equipment, boxes, and media (up to 30 pounds) as needed for operational tasks.
• Education : High school diploma or equivalent. An Associate's degree or technical certification in Information Technology or a related field is preferred.
• Experience : Minimum of two (2) years of experience in a formal data center environment, command center, or network operations center (NOC) role.
• Technical Knowledge : Basic understanding of network topology, server operating systems (Windows Server, Linux), and fundamental job control language (JCL) concepts (or equivalent scripting experience).
• Shift Work: Must be willing and able to work various shifts, including evening/overnight, and be available for on-call duty or mandatory overtime to support 24/7 operations.

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