Company Overview
Sycamore Medical Management is comprised of several Plastic and Reconstructive surgery practices, including The Plastic Surgery Center, the largest private Plastic and Reconstructive surgery practice in New Jersey. Our team of doctors has more than 100 years of combined experience, performing cosmetic surgery of the face, skin, and body. In addition to cosmetic plastic surgery, we offer advanced reconstructive procedures and innovative surgical techniques offered at few other facilities in the world for complex conditions, diseases and traumatic injuries.
Job Summary
The Customer Care team manager is responsible for overseeing all the components of a traditional call center and its agents, paying special attention to appointment conversion, hourly/daily metrics and measurement, and overall functionality of the phone system.
Responsibilities:
Qualifications and Skills:
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