Customer Service Representative Job at Vaco, Greensburg, IN

bmxzSTc1NnpQZU54OW9NVWN0NE9aa29R
  • Vaco
  • Greensburg, IN

Job Description

Vaco is hiring a Customer Service Representative for a client located in Greensburg, IN

Start Date: April 14th

Pay: $17-18.00.

Schedule:
  • First 6 months: Monday- Friday, 8am-5pm. Will also work 2.5 Saturdays every 8 weeks. During this time, the role will be onsite in Greensburg, IN
  • After 6 months: Monday- Friday, 11am-7pm. Will also work 2.5 Saturdays every 8 weeks. After initial 6 months, this person can work remotely based on suitable home situation (Wi-Fi, childcare, etc.)
Responsibilities:
  • Answer customer inquiries relating to bank products and services. Inquires may be received via telephone calls delivered through call routing technology or through digital channels such as email, social media and online chat.
  • Recognize sales opportunities and refer clients to sales associates
  • Remain current on products, services, policies and procedures
  • Resolve customer inquiries or issues with respect to any loan product offered by First Financial Bank
  • Resolve customer issues through account research and utilization of support materials and resources
  • Perform customer account transaction and maintenance activities accurately
  • Strive for first contact resolution of customer inquiries, transactions and problem resolution
  • Escalate customer requests requiring additional knowledge or expertise as defined by department leadership
Qualifications:
  • High school diploma or general education degree (GED)
  • Demonstrated ability in providing excellent customer service

Job Tags

Remote job, Saturday, Monday to Friday,

Similar Jobs

Gelatys

Plant Manager Ice Cream Factory Job at Gelatys

 ...ensuring machinery efficiency, and maintaining the highest standards of quality, safety, and regulatory compliance. Applicants must have a minimum of 5 years of experience in food manufacturing or frozen product production. Key Responsibilities Production... 

Omaha Steaks

Semi Truck Driver - OTR Job at Omaha Steaks

 ...Home Weekly! Location: South Bend, IN 46619, USA We are seeking a dedicated and experienced Over the Road Truck Driver to join our team. The ideal candidate will be responsible for transporting freight from the Midwest to the Northeast, ensuring timely and safe delivery... 

Nextera Search

Performance Analyst Job at Nextera Search

 ...A financial services firm is seeking an experienced professional to join their team as a Performance Analyst. This role will follow a hybrid schedule. Responsibilities: Design and implement reporting solutions for Private Credit Funds. Develop and update marketing... 

Mission Essential

Intelligence Analyst Job at Mission Essential

 ...Maritime Imagery Analyst (FMV) SUITLAND, MARYLAND DESCRIPTION Position: Maritime Imagery Analyst (FMV) Location: Suitland...  ...of practical work experience exploiting NTM and/or airborne intelligence, surveillance and reconnaissance imagery Full Motion Video (... 

The TemPositions Group of Companies

Medical Receptionist (ID# 4471) Job at The TemPositions Group of Companies

 ...appointments and manage calendar updates (telehealth + in-person) Maintain task trackers and internal spreadsheets Collect and process patient fees (card on file or manual entry) Organize and escalate patient messages, questions, or complaints appropriately...