Job Description

LMS Program Manager

Are you an innovative thinker who can easily prioritize and communicate key points quickly? Do you want to have a direct impact on customers and the overall business strategy? Do you enjoy managing multiple projects at the same time with the responsibility to keep them on-time and on-budget? Do you feel that your skills of thinking outside the box and working across multiple teams, functions, etc. are in need of a new home?

If so, DHL Supply Chain has the opportunity for you.

Job Description

Oversees, directs, manages, develops and continually evaluates and follows up with Labor Management Systems (LMS) Engineers on implementation and auditing projects. Partners with Information Technology (IT) organization to ensure LMS system issues are identified and resolved in a timely and cost effective manner. Develops and implements tools and processes to continually improve Labor Management Program. Provides LMS Program updates on a regular basis.

• Implements Labor Management System (LMS) according to documented process and procedures.

• Develops project timelines, ensures milestone achievement, and provides direction to LMS Engineers involved in field activities related to site implementations.

• Oversees development, implementation, maintenance, and accuracy of engineered standards across sites. Oversees time studies and methods analyses to determine and update engineered standards.

• Provides support, training, development, and daily work direction for LMS engineers to ensure project completion meets established timelines. Trains Engineers in the concepts and use of company systems, methodologies, and philosophies to ensure coordination of efforts and compliance with established procedures.

• Provides day-to-day technical direction related to LMS to Operations, LMS Engineers, and vendors as needed to support successful labor management implementation and usage.

• Communicates regularly with site management teams to ensure Labor Management Program continues

• to deliver value. Analyzes project results to ensure delivery of expected cost improvements.

• Reports on project progress to key stakeholders.

• Partners with external customer on project development and issue resolution to improve customer satisfaction and deliver preferred results. Identifies improvements in productivity, cost, quality, and customer satisfaction. Identifies potential projects, assesses feasibility, and participates in implementing solutions.

• Collaborates with internal departments (e.g., IT, ILD, Re-engineering, and HR) to ensure project success and growth.

• Complete site audits to ensure compliance with system requirements and evaluate opportunities for operational improvement.

• Assists in the development of reporting tools and documentation related to LMS to ensure consistency.

Required Education and Experience

• Bachelor’s degree in Business, Operations Management, Supply Chain, Industrial Engineering, Systems or 10 years LMS experience, required

• 5-7 years of labor management systems, industrial engineering, or related experience required

• 1-3 years of experience developing engineered standards required

• 1–3 years of experience in operations, logistics, distribution, or transportation, preferred

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.

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