Job Description

Position Overview

The Operations Manager will play a crucial role in overseeing and optimizing the day-to-day operations of the company, ensuring efficient processes, managing resources, and fostering a high-performing team. This position demands a highly organized and results-driven individual with substantial experience in operations management, planning, scheduling, and conflict resolution. The successful candidate will be responsible for streamlining operational workflows, improving efficiency, and resolving challenges in real-time.

Key Responsibilities

• Operations Oversight : Manage daily operations to ensure efficient execution of production and service delivery, maintaining smooth workflows across departments.
• Planning and Scheduling : Develop and implement effective planning strategies, ensuring that scheduling is efficient, deadlines are met, and resources are allocated properly.
• Efficiency Improvements : Continuously identify and implement improvements in operational processes, increasing overall efficiency, and reducing downtime or wastage.
• Conflict Resolution : Address and resolve any operational or personnel conflicts that may arise, maintaining a positive work environment and fostering teamwork.
• Team Management : Supervise, train, and motivate operations staff. Ensure that performance expectations are met and employees are empowered to contribute their best work.
• Performance Tracking : Monitor key performance indicators (KPIs) and operational metrics to assess and enhance the efficiency and effectiveness of the operations function.
• Collaboration with Other Departments : Work closely with other departments to ensure alignment of operational goals with company objectives, ensuring seamless communication and problem-solving.

Required Qualifications

• Experience : 3-5 years of experience in Operations Management, preferably in a fast-paced or manufacturing environment.

• Skills :
• Strong planning, scheduling, and organizational skills.
• Expertise in identifying and implementing process improvements to enhance operational efficiency.
• Proven conflict resolution abilities, with a focus on managing people and resolving disputes effectively.
• Communication : Excellent interpersonal skills to foster positive relationships within teams and with other stakeholders.
• Problem-Solving : Demonstrated ability to address complex operational issues and find solutions quickly.

Preferred Qualifications

• Certifications : Knowledge of AS9100 standards is highly desirable.
• Systems and Software : Experience with Syteline ERP system is a plus

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