Job Description

leading plastic surgery practice in the North Shore is looking for a skilled and personable part-time Receptionist to join their dynamic team. As the first point of contact for our patients, you’ll be the welcoming face of our practice, playing a pivotal role in ensuring that every patient feels comfortable, cared for, and confident throughout their experience. This is an incredible opportunity for someone who’s passionate about the field and looking to grow in areas like operations, social media, HR support, and more. With pay ranging from $20 to $22 per hour, they offer a comprehensive benefits package, including medical and dental insurance, as well as generous PTO. If you’re looking for more than just a reception role, they're ready to support your professional growth and help you expand your skill set in the exciting world of cosmetic surgery. This is your chance to join a dynamic, fast-paced team and make a real impact!

Key Responsibilities of the Receptionist:

• Greet each patient with a warm, friendly smile, making sure they feel at ease the moment they step in.
• Handle all incoming calls, book consultations, follow-up appointments, and coordinate patient visits with our surgeons.
• Manage patient check-ins and check-outs, keep records secure, and ensure all necessary forms are completed accurately.
• Help set up and clean treatment rooms, ensuring a sterile environment. Assist with basic patient care, such as applying numbing cream when needed.
• Guide patients through insurance inquiries and verify coverage to ensure all billing details are current.
• Manage a variety of patient needs with professionalism and patience, keeping a calm and composed demeanor, even during challenging situations.
• Keep patient files organized, both digital and physical, and assist with managing office supplies and maintaining a clean, welcoming front desk area.

Qualifications of the Receptionist:

• High school diploma or equivalent (additional healthcare certifications are a plus).
• Previous experience in a medical office, especially in plastic surgery or cosmetics, is preferred.
• Excellent communication skills with a compassionate, approachable, and professional demeanor.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Proficient in office software, including scheduling systems and patient management software.
• Ability to maintain strict confidentiality and follow HIPAA guidelines.

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