Job Description

The Talent Source has partnered with a global leader in the life sciences sector in the search for a Salesforce Solution Analyst . Our client is pioneering innovations that accelerate drug development, clinical research, and advanced cell therapies worldwide. With operations across North America, Europe, and Asia, they provide cutting-edge solutions in automated biosample management, genomic services, and digital informatics that support the world’s top pharmaceutical, biotech, academic, and healthcare institutions.

We are seeking a Sr. Salesforce Solution Analyst / Architect to lead the enterprise-wide Salesforce strategy and ensure business processes are optimized through scalable, secure, and future-ready solutions. This role offers the opportunity to drive digital transformation at the intersection of life sciences and technology.

What You’ll Do

• Define and execute Salesforce architecture strategy, ensuring scalability, performance, and alignment with enterprise business goals.
• Lead the design and governance of Salesforce architecture, data models, and integrations across ERP (Oracle Fusion), HCM (Workday), and other enterprise platforms.
• Architect and oversee end-to-end Salesforce implementations, leveraging automation, AI, and multi-cloud integrations.
• Establish Salesforce best practices for data governance, compliance, and technical standards.
• Partner with IT and business leaders to translate requirements into technical solutions that enhance CRM capabilities and customer engagement.
• Manage technical debt and system optimization while ensuring long-term scalability.
• Build a Salesforce innovation roadmap, incorporating emerging technologies and advanced automation.
• Champion advanced reporting, dashboards, and analytics to drive real-time insights for leadership.
• Mentor developers, admins, and solution architects to elevate delivery capabilities across the team.

What You Will Bring

• Bachelor’s degree in Business, IT, or related field.
• 7+ years’ experience as a Salesforce-focused Sr. Business Analyst/Architect.
• Expertise in Salesforce configuration, requirements gathering, and business process optimization.
• Proven success translating business challenges into technical solutions.
• Exceptional communication and stakeholder management skills.
• Salesforce Certifications:
• App Builder
• Service Cloud Consultant
• Technical Architect

Preferred Qualifications

• Project management experience (Smartsheet, Jira).
• Knowledge of Salesforce CPQ, Marketing Cloud, or other specialized products.
• API/third-party integration experience.
• Strong background in CRM strategies and enterprise best practices.

This is an exceptional opportunity to join a mission-driven global organization at the forefront of life sciences innovation while shaping Salesforce as a strategic enterprise platform.

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