Job Description

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used—and loved—for generations.

The Store Manager takes ownership of all aspect of the business at the store level. This individual drives sales in order to consistently exceed business objectives. The Store Manager consistently recruits, develops, retains and promotes talent. The Store Manager is committed to operational excellence and is accountable for maintaining all operational standards. This individual drives an exceptional guest experience at all times. If this sounds like the type of environment that you would thrive in, we invite you to apply for our open position in our soon-to-be open location in PASADENA, CA!

RESPONSIBILITIES:

• Reinforces and drives all aspects of an exceptional guest experience at every touch point

• Drives a guest focused atmosphere and ensures the highest level of service utilizing our selling model

• Ensures that the store has a deep bench of talent both internal and external for all positions by actively recruiting, interviewing, and hiring

• Builds a successful team through positive reinforcement and consistent coaching

• Performs ongoing development of all store associates

• Conducts weekly one-on-one meeting with direct reports

• Performs monthly and yearly associate performance reviews

• Sets clear expectations and maintains accountability; performs disciplinary action as necessary

• Partners with the Visual Manager regarding all aspects of merchandising and inventory control

• Ensures that all company policies, procedures, standards and directives are adhered to

• Effectively handles employee conflict

• Sustains ongoing personal leadership growth and development

• Spends minimally 60% of their time acting as Leader on Duty

• Other duties as assigned

REQUIREMENTS:

• Demonstrates strong leadership ability and is highly driven to succeed

• Excellent organization, time management, technological and communication skills

• College degree preferred

• Experience in retail, sales, or design preferred

• Possesses the ability and desire to train, coach, develop and motivate other to achieve goals

• Ability to manage stress effectively and to perform in a high-energy environment

• Professional appearance and demeanor

• Flexible schedule that meets the needs of the business (including evenings, weekends, and holidays)

COMPENSATION:

• SM: $65,000 (base salary) - $180,000 annual

• includes base salary and (if achieved) Monthly Sales Incentives and Quarterly Bonuses

• Compensation based on several factors including, but not limited to, experience, store volume, and location

EMPLOYEE BENEFITS:

• Exceptional advancement opportunities

• Competitive earnings, bonus opportunities, and generous employee discount

• Medical, dental, and life insurance benefits (offerings differ between full-time and part-time status)

• Flex spending plan

• 401K retirement program and 529 college savings plan

• Paid vacations and holidays (Full-time employees only)

Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind, Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

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