Wine Sales Assistant Job at Grand Cru Liquid Assets, Carlsbad, CA

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  • Grand Cru Liquid Assets
  • Carlsbad, CA

Job Description

Position Summary:  

We are seeking a motivated and detail-oriented Wine Sales Assistant to support our sales team by providing exceptional service and helping drive sales growth. The ideal candidate has a passion for fine wine, strong communication skills, and the ability to manage multiple administrative and customer-facing tasks efficiently and professionally. For individuals looking to build a career in the fine wine industry, this position provides a strong foundation with potential for advancement. 

 

Key Responsibilities:  

  • Client Relations & Communication:  
  • Answer inbound phone calls and assist customers with questions related to wine selections, orders, and general inquiries. 
  • Support the creation and distribution of tracking emails for shipped orders. 
  • Occasionally assist with generating and managing shipping labels, particularly during peak seasons. 
  • Prospecting & Sales Support:  
  • Monitor and follow up on first-time customer website orders. 
  • Assist with outbound prospecting emails to track customer engagement and follow up on interest. 
  • Administrative & Data Management:  
  • Keep wine ratings and product data current in Fishbowl (Inventory Management System). 
  • Maintain and clean up part numbers in Fishbowl. 
  • Wine Expertise:  
  • Demonstrate a strong interest in expanding wine knowledge, including varietals, regions, vintages, and tasting profiles. 
  • Stay informed on new arrivals, critical scores, and industry trends to better support the sales team and clients. 

Qualifications:  

  • Previous experience in a sales support, administrative, or customer service role preferred. 
  • College degree preferred.
  • Familiarity with luxury wine and the wine industry is highly desirable. 
  • WSET certification or similar wine education is preferred.
  • Strong organizational skills and attention to detail. 
  • Excellent written and verbal communication skills. 
  • Proficiency in CRM systems, databases, and inventory software (Fishbowl and HubSpot experience is a plus). 
  • Proficiency with Microsoft Office Programs. 
  • Ability to multitask and work independently in a fast-paced environment. 

 

Pay : $27/Hour (Paid twice monthly) ~ $56,160 per year 

 

Benefits:  

  • 8 Paid Holidays, plus 2 Floating Holidays (Effective Immediately) 
  • 10 days Personal Time Off (PTO), accured semi-monthly, no waiting period 
  • Health Insurance, Vision & Dental Insurance, (effective after 30-day waiting period) 
  • 401K with Safe Harbor (after 1 year) / Profit Sharing (Vesting) 
  • Quarterly Bonus – Discretionary, based on performance

Conclusion:  

The right candidate will have a seamless transition into our company culture with our existing team. Professionalism, kindness, a growth-mindset, and a team player are all attributes of a strong candidate.

***Passing Drug Screening and Background Check is Required***

Job Tags

Holiday work, Immediate start,

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