Job Description

Clinical Director – Multisite Outpatient Practice

Location: Fayetteville, NC

Employment Type: Full-Time | On-Site | Monday–Friday Schedule

Travel: Up to 50% (within a 100-mile radius)

About the Opportunity

A high-growth outpatient practice specializing in neurology and psychiatry is seeking an experienced Clinical Director to lead day-to-day operations across multiple clinical sites in the region. This position is focused on task-oriented leadership, high-volume patient flow, and team optimization.

The ideal candidate is a confident and compassionate leader who can function autonomously, evaluate operations, and guide teams with a high degree of emotional intelligence. This role is not about making sweeping changes on day one, instead, it’s a chance to embed within the team, learn the current structure, and thoughtfully drive improvements over time.

If you're a hands-on leader ready to grow with a mission-driven organization and help scale clinical excellence, this role is for you.

Key Responsibilities

• Lead daily operations for all clinical departments across multiple sites
• Manage, coach, and support nurses, medical assistants, EEG/EMG technicians, and other clinical staff
• Participate in new provider onboarding and clinical training
• Oversee staffing levels, time-off approvals, and scheduling compliance
• Support clinical documentation, compliance, OSHA/HIPAA adherence, and patient safety initiatives
• Monitor and optimize clinic throughput, schedule utilization, and workflow efficiency
• Serve as a liaison between front-line staff and executive leadership
• Assist in the de-escalation of patient issues and support clinic morale
• Actively participate in leadership meetings, clinic expansion planning, and cross-functional collaboration
• Provide 1:1 training, mentorship, and coaching as needed
• Contribute to future hiring and transition planning

Qualifications

• 5+ years of clinical operations leadership in an outpatient medical setting, preferably multisite
• Strong preference for RN, LPN, or allied health background
• Deep understanding of patient flow, high-volume clinic environments, and operational efficiency
• Hands-on leadership style; willing to dive in and support the team
• High EQ and strong interpersonal skills to build team rapport before implementing change
• Experience with EMRs (eCW preferred), Microsoft Office, and data-driven decision making
• Familiarity with HIPAA, OSHA, Medicare, Medicaid, and commercial payers
• Ability to travel between sites as needed (up to 50% travel within local region)

Why Join

• Lead clinical operations for a growing provider-led group
• Full immersion and ramp-up period to learn before implementing change
• Competitive base salary: $85,000–$105,000
• Performance bonus: Up to 25% annually
• Excellent benefits package: 401k, health, dental, PTO, CME, licensing reimbursement
• Monday–Friday schedule | No nights, weekends, or on-call responsibility
• Opportunity to shape operational excellence and future leadership hires

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