Job Description

Customer Enrollment Representative

Location: Houston, TX

We are a dynamic and diverse brand holdings company that values family, community, and our clients. We are seeking enthusiastic Customer Enrollment Representative to join our team and play a key role in delivering top-notch marketing solutions and services.

About the Role:

As a Customer Enrollment Representative, you will be responsible for developing and executing marketing campaigns, overseeing client relations, managing brand strategies, and driving customer engagement. You will collaborate closely with a portfolio of brands to enhance their communication strategies and connect with target audiences. Our mission is to transform consumer engagement, increasing brand presence, market share, and revenue. By utilizing relationship-focused marketing, emotional intelligence, and problem-solving, we tailor strategies to meet consumer needs and boost both short-term and long-term brand success.

Key Responsibilities:

• Develop and implement marketing strategies that align with business objectives and customer needs.
• Manage and optimize brand presence across multiple platforms to increase audience engagement.
• Create and execute promotional campaigns to enhance brand visibility and attract new business.
• Analyze market trends and customer insights to drive data-informed decisions.
• Oversee client relationships, ensuring top-tier communication and customer satisfaction.
• Collaborate with cross-functional teams to develop innovative marketing initiatives.
• Track, measure, and report on marketing performance and campaign effectiveness.
• Address customer inquiries with professionalism, resolving concerns effectively.
• Assist in training and mentoring new marketing team members.

Qualifications:

• Bachelor’s degree in Marketing, Business, Communications, or a related field preferred.
• Proven experience in marketing, brand management, or customer engagement.
• Strong communication skills with the ability to craft compelling messaging.
• Ability to work both independently and in a team-focused environment.
• Highly motivated, solution-oriented, and eager to grow personally and professionally.
• Strong analytical skills with the ability to interpret data and adjust strategies accordingly.
• Experience in customer-facing roles with a passion for building relationships.
• Excellent time management skills, with the ability to multitask effectively.

If you're excited about this opportunity, please submit your resume, salary expectations, and preferred start date. As an equal opportunity employer, we are committed to diversity and inclusivity and welcome applicants from all backgrounds.

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