Data Center Job at Sharp Brains, Utah

bEY0STY1VzRQZU4rOFlFU2M5b0daVWdSK1E9PQ==
  • Sharp Brains
  • Utah

Job Description

Job Title : Data Center L2 Support Engineer

Location : Utah, USA (Hybrid: 50% Remote / 50% Onsite across multiple sites)

Department : IT Infrastructure / Data Center Operations

Reports To : Data Center Manager / IT Infrastructure Lead

Employment Type : 1099 Independent Contractor – 1-Year Contract

Travel Reimbursement : Mileage/travel charges will be reimbursed if work location is beyond a 40-mile radius from the engineer’s home base.

Key Responsibilities

  • Monitor, support, and maintain critical data center infrastructure using industry-standard tools.
  • Respond to and resolve Level 2 incidents, including hardware failures, networking issues, OS-level problems, and escalated service tickets.
  • Travel to various data center facilities across Utah for on-site troubleshooting, equipment installation, and maintenance.
  • Perform server deployments, patch management, and upgrades for Windows and Linux environments.
  • Maintain cabling, racking, power systems, and physical infrastructure.
  • Coordinate with L1 support, L3 engineers, and vendors as needed for escalations.
  • Maintain accurate records of system configurations, incidents, and hardware assets.
  • Adhere to ITIL-aligned procedures for change, incident, and problem management.
  • Participate in a rotational 24x7 on-call schedule.

Required Skills and Qualifications

  • 5+ years of experience in data center or IT infrastructure support roles.
  • Strong understanding of server hardware platforms (Dell, HPE, Cisco UCS).
  • Solid grasp of basic networking concepts (IP, VLANs, DNS, DHCP).
  • Experience with both Windows Server and Linux (RHEL/Ubuntu/CentOS) .
  • Familiarity with virtualization platforms such as VMware or Hyper-V .
  • Hands-on experience with monitoring tools (SolarWinds, DCIM, Zabbix).
  • Able to work independently and manage tasks across multiple sites.
  • Reliable transportation and valid driver’s license required for travel.
  • Ability to lift and handle physical infrastructure equipment as needed.

Preferred Qualifications

  • Industry certifications (CompTIA Server+, CCNA, MCSA, VMware VCP).
  • Experience with scripting and automation (PowerShell, Bash, Python).
  • Knowledge of cloud environments (AWS, Azure).
  • Familiarity with ITSM platforms like ServiceNow, BMC Remedy.

Additional Information

  • Contract Type : 1099 Independent Contractor
  • Contract Duration : 1 Year (with potential extension)
  • Work Schedule : Hybrid – 50% remote / 50% onsite

Job Tags

Contract work, For contractors, Work from home,

Similar Jobs

Atlas Search

Executive Assistant to CEO Job at Atlas Search

 ...candidate for this position will excel if they can keep their calm in a high pressure environment coordinating the logistics of the CEO of the company. The candidate should have some relevant experience to the role that highlights their capability to conduct all administrative... 

Fourth Floor

Associate Designer - Juniors + Women's Apparel Job at Fourth Floor

 ...Our client, a Juniors + women's manufacturing brand, is looking for a strong and creative Associate Designer to join their growing team. Responsibilities: Review and collaborate closely with the Senior Designer & Design Director. Conceptualize and design into... 

Hudson Companies

Apartment Maintenance Technician Job at Hudson Companies

 ...safety risks Make records of when any equipment was services and repairs were made Conduct routine maintenance on equipment and...  ...license and reliable vehicle Proficient in using email, text, and phone communications About Company Our company is a dynamic,... 

Thor Companies

Safety Manager Job at Thor Companies

 ...Safety Manager Dallas, TX Mission Critical / Data Center Construction About the Role: We are seeking an experienced Safety Manager to join a leading electrical subcontractor delivering large-scale data center construction projects in the Dallas region. This... 

Confidential

Manufacturing Technician Job at Confidential

 ...a stable, supportive environment. As a Manufacturing Technician, you'll be trained in key areas like mechanical, electrical, or sheet metal work, depending on your skills and interests. Every day brings variety, teamwork, and opportunities to learn. What Youll Do...