Job Description

Director of Operations & Finance

About SquashBridge

SquashBridge, a unique athletic, educational, and community center in Bridgeport, will offer an intensive Squash and Education Alliance (SEA) youth development program and serve as a public squash club. The center will provide academic tutoring, squash instruction, mentorship, college preparation, and career development for all ages and backgrounds, with a focus on removing barriers and fostering national competitiveness in squash. As a regional SEA hub, SquashBridge will also host various SEA events.

About the Position

SquashBridge is hiring a Director of Operations and Finance to manage building operations, finances, and Human Resources of the organization. The Director will oversee a public squash facility and collaborate with other SEA programs. This role requires nonprofit financial and operational expertise. The Director will report to the Executive Director and play a key role in achieving programmatic goals and maintaining a positive work environment.

• Work with ED to oversee insurance portfolio including D&O, E&O, property, liability, and cyber; also participate in the negotiations of significant organizational contracts
• Ensure that SquashBridge complies with all local, state, and federal government requirements to strengthen and scale SquashBridge's operational infrastructure.
• Oversee internal IT and computer systems, using in-house support or a vendor.
• Build and maintain a network-wide student database using Salesforce CRM to share data with SEA.

Financial Operations & Strategy

• Oversee and manage relationship with outsourced bookkeeping firm to ensure accurate and timely accounts payable and monthly close processes
• Work with outsourced bookkeeping firm to build, analyze, and present meaningful financial reports; clearly communicate monthly, quarterly, and annual financial results to senior leadership
• Assist with annual budget planning cycle and forecasting to support multi-year operational plans
• Direct and execute cash management and investment policies to responsibly steward resources
• Serve as the primary point-person and liaison for SquashBridge’s financial partners.
• Participate and provide input for strategic plan for the organization.

Human Resources & Administrative Operations

• Organize, implement, and strengthen HR processes, including using and updating when necessary the employee handbook that aides in on-boarding, off-boarding, employee relations, and benefits
• Oversee and manage the timely and accurate execution of payroll, and benefits
• Create and implement effective people processes to hire seasonal/program-specific part-time contractors and hourly staff annually.
• Participate in supporting SquashBridge's plan for including developing a roadmap with clear goals, benchmarks, and action plans
• Collaborate with leadership to proactively resolve all employee relations issues, including mediating and investigating complaints, grievances, and other human resources-related matters

Skills & Qualities

• Positive attitude and strong work ethic
• Organized, detail-oriented, and able to manage multiple projects
• Self-starter with a proven track record of success
• Excellent interpersonal and writing skills
• Strong relationship builder
• Able to navigate a fast-paced, outcomes-driven environment
• Tech savvy with experience managing software and vendors
• Passionate about SquashBridge's mission and strategic plan

Experience & Qualifications

• Bachelor’s degree, ideally significant coursework in accounting, finance, or business
• Demonstrated strong financial planning and analysis skills, knowledge of GAAP, nonprofit accounting standards, and revenue recognition standards
• 6+ years of demonstrated progressive management-level experience in financial or operations management, ideally in nonprofit, education, sport, or philanthropy
• Demonstrated experience working on a high-performing team
• Experience working with a cloud-based suite of finance, accounting, and human resources systems, including Quickbooks, ADP, Stripe and Salesforce
• Familiarity with squash and the SEA network is not required, but a plus.

Hours : Position requires a full work week, primarily at the facility. Candidates should be prepared for occasional work outside of traditional hours. This candidate should also expect to attend certain events (fundraisers, eg)

Compensation: $75,000 - $100,000. Benefits include 20 days Paid time off (PTO) which includes sick, personal days, health insurance, and certain other benefits.

Start Date: June 2025

To apply: Please send a resume and cover letter to [email protected] with “Director of Operations & Finance” in the subject line.

SquashBridge is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to sex, race, color, religion, age, national origin, disability, sexual orientation, or marital status.

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