Job Description

ROLE

We are seeking an experienced General Clerk to support the Naval Information Warfare Center Pacific (NIWC Pacific) in San Diego, CA. Your responsibilities will focus on delivering high-quality administrative support across multiple facilities programs, including data entry, trouble ticket support, waste program tracking, and coordination with maintenance and operations staff.

This is a full-time opportunity in which we'll provide competitive pay, comprehensive benefits, and job stability and security.

Apply today!

RESPONSIBILITIES

I. Facility Trouble Call Support

• Maintain a detailed call log for facility-related issues
• Ensure responsive, professional communication with NIWC Pacific staff, NAVFAC personnel, and contractors
• Record data into the MAXIMO Computerized Maintenance Management System (CMMS), the NIWC Pacific Jira ticketing platform, and other approved databases
• Coordinate with NIWC Pacific Facilities personnel to research and provide historical maintenance information
• Determine appropriate responders for facility trouble calls (e.g., tradesmen, general maintenance personnel, NAVFAC teams)
• Dispatch responders to address facility issues
• Create, edit, and print trouble tickets and repair work orders using MAXIMO
• Log the closure of resolved facility trouble calls and work orders in the appropriate system

II. Program & Logistics Support

• Support Transportation, Recycling, Solid Waste, Generator Program, and related NIWC Pacific operations programs
• Enter and update program data for Transportation and other operations activities in relevant tracking systems
• Schedule waste and recycling bin pickups as needed when bins are full; maintain accurate records and billing documentation for each pickup

KNOWLEDGE & SKILLS

• Knowledge of facility operations programs such as transportation, solid waste, recycling, or equipment tracking
• Knowledge of ticketing and maintenance systems such as MAXIMO, Jira, or similar platforms
• Skilled in using Microsoft Office programs (e.g., Outlook, Excel, Word, PowerPoint)
• Skilled in documenting and maintaining data in logs, databases, or compliance records
• Skilled in tracking and updating work orders, service requests, or program data
• Skilled in coordinating logistics and scheduling across multiple teams or programs
• Skilled in providing customer service to internal personnel, government partners, and external contractors
• Skilled in communicating clearly with internal staff, maintenance personnel, and external stakeholders
• Skilled in organizing documentation and supporting regulatory or procedural compliance
• Skilled in maintaining attention to detail, accuracy, and consistency in high-volume environments

BACKGROUND

• 3 years of experience working with the Department of Defense (DoD) in customer service required
• Experience in providing administrative or operational support in a facilities or logistics-related environment preferred
• Experience using maintenance ticketing or tracking systems (e.g., MAXIMO, Jira, or similar) preferred
• Experience coordinating tasks or updates related to waste management or building systems preferred
• Experience entering and managing data related to facilities programs or operational compliance preferred
• Experience working in or supporting a government or secure facility environment preferred

EDUCATION

• Bachelor’s degree preferred
• Asbestos and Lead testing certified preferred

LOCATION

• San Diego, CA 92152

TELEWORK

• N/A

CLEARANCE

• U.S. citizenship is required as it supports the U.S. federal government

CLIENT

• U.S. Department of the Navy

TRAVEL

• Travel is not required

WORK HOURS

• 40 hours
• 8 hours a day
• 5 days a week

EMPLOYMENT CLASSIFICATION

• Employment Classification Eligibility — Nonexempt

RELOCATION

• Not eligible for relocation benefits

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KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.

Other Considerations. Applicants will be subject to a background investigation. Individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.

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