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Sodexo Campus Segment is seeking a Retail Manager 3 to oversee retail operations at Northern Arizona University , a large public university nestled in the mountain climate of Flagstaff, AZ. This dynamic foodservice program offers multiple opportunities to learn, grow, and develop competencies across the business, within both national Sodexo brands and internal retail operations.
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Lead and mentor frontline teams to ensure accurate cash handling, smooth operational flow, and proper execution of opening and closing procedures
Train, implement, and manage department HACCP Safety Programs and Sodexo operational standards to maintain compliance and food safety excellence
Oversee daily retail operations ensuring high standards of customer service and operational efficiency
Collaborate with cross-functional teams to support brand growth and deliver a consistent guest experience
Drive continuous improvement initiatives to enhance productivity, quality, and team engagement
Manage inventory, labor costs, and retail sales to meet or exceed financial goals
Foster a positive and inclusive team culture focused on professional development and success
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
More extensive information is provided to new employees upon hire.
Proven leadership experience managing retail or foodservice teams in a fast-paced environment
Knowledge of cash handling, inventory management, and operational best practices
Experience with HACCP safety programs and strong commitment to food safety and sanitation standards
Excellent communication and mentoring skills to effectively train and develop team members
Ability to work independently and as part of a collaborative team
Passion for delivering outstanding guest experiences
Flexibility and adaptability to meet the needs of a dynamic campus environment
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form .
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience – 1 year of work experience in concessions, retail sales, or store operations
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